# Aircall ## **Why syncing my Aircall to** [**Whaly**](https://whaly.io)**?** Syncing your Aircall can be useful for various cases * Analyse when customers are phoning you * Measure your response rate * Report on your team performance and make sure that you get to your calls objectives * Identify any outliers (high call duration, low number of calls, ....) to better train and support your team members * .... ## Which Aircall data is synced by [Whaly](https://whaly.io)? [Whaly](https://whaly.io) 🐳 is currently syncing the following data: * **Calls**: Calls are an essential part of how Aircall users interact with the product. Our mission is to give real-time insights to make the call experience as delightful as possible! * **Number:** Users (Admins) can buy Numbers from the Dashboard. They can then update the call distribution order, upload custom Music & Messages, enable or disable call recording... * **User**: Users can be either Admins or Agents. They are the people working in your business to receive or make calls. They are associated to Numbers. * **Contact**: Contacts are a core part of Aircall experience. Every time Agents are on a call, Aircall fetches their contact information from different sources. [You can find the relationship between all those objects here.](https://docs.google.com/presentation/d/1i5huM9Y51Wz2P8JeGqongeC8zQQGlLfAI4Iazhn6_p0/edit?usp=sharing) {% embed url="" %}